Privacy Policy


65 route de l’Anse Vata

98 800 Nouméa

New Caledonia

Phone number: + 687 24 40 18

Ridet no. 0 877 902

APE code:  4799 B


Reproduction on paper


With the exception of iconography, the reproduction of the pages of this site on a paper medium is authorised, subject to the following conditions: – free of diffusion,

– respect of the integrity of the documents reproduced (no modification or alteration of any kind),

– explicit mention of the website as a source and mention that all reproduction rights are reserved and strictly limited.


Reproduction on e-media


The reproduction of all or part of this site on an electronic medium is authorized but subject to the addition of a clear and legible way of the source ( and the mention “All Rights Reserved “.


The information used should only be so for personal, associative or professional purposes; any use for commercial or advertising purposes is excluded.


The creation of links to


The Pop Events MICE website allows the establishment of a hypertext link pointing to its content, but is subject to the following:

– mention of the source that will point through a hyperlink directly on the targeted content.

– the information used should only be used for personal, associative or professional purposes; any use for commercial or advertising purposes is excluded.


This authorisation does not apply to websites that disseminate information of a controversial, pornographic, xenophobic nature or that may, to a greater extent, affect the sensitivity of the greatest number.


For other potential uses, please contact us.


Scope of Contents


Despite the care taken to collect information and to create the website using the most recent techniques, errors, omissions, inaccuracies, cuts or additions beyond our control may remain or be this website.


The Pop Events MICE website can not, for this reason, be held under warranty, either expressly or implicitly, for all the content of the website; the user of the website and of the information it contains acknowledges that he/she uses it at his/her own risk and that the Pop Events MICE can not therefore be held liable for any prejudice, direct or indirect, of any nature whatsoever resulting for all or part of the use of the information of the site.


Similarly, the Pop Events MICE can not be held liable because of the nature or content of the sites referenced on the pages here found and in particular those for which access is permitted through the use of hypertext links on the pages of this website.


In accordance with the law n ° 78-17 of January 6th, 1978, you have a right to access and correct the data concerning you.


Protection of personal data


For information relating to the collection, processing and use of your personal data, we invite you to refer to our statement on the protection of personal data.


Terms and conditions


Trading name: POP EVENTS MICE

Headquarters : 65 route de l’anse vata

Country : New Caledonia

Phone number : +687 24 40 18 –  +687 70 65 50

Email :

Ridet no.: 0 877 902

APE Code : 47.99 B

These terms and conditions (hereinafter T&Cs) govern the distance sales of the company Pop Events MICE,(hereinafter the Company), company specializing in the sale of business events such as Meetings, Incentives, Conferences and Exhibitions.


These Terms apply to the exclusion of all other terms and conditions of use or purchase, and govern the operation of the website



Article 1 – Object


The purpose of these T & Cs is to set the conditions under which the Company offers online sales of its products via its website (hereinafter the website), products described and presented on the website.


The photos of our products, visible on the website may be those of our suppliers. Some details such as color or patterns may vary with reality.



Article 2 – Conditions of elaboration of the contract – Orders:



To place an order, the Customer must create an account.


This account can be closed if the Customer wishes so, on simple request by email to the following address:


The validation of order will be worth signature and acceptance of the operations carried out.


The order is validated definitively only after payment.


By validating his order the Customer expresses his clear acceptance of said T&Cs.


A summary of the information of your order will be communicated to you on the email address of order confirmation.


The Company reserves the right not to register a payment and not to confirm an order for any reason whatsoever and more particularly in case of problem of supply or in case of difficulty concerning the order received (problem of address, identification …).


Completing a purchase order and validating the online order form implies your full acceptance of these Terms and your acceptance of these without reservation.


Article 3 – Price – Payment T&Cs:


Prices in effect are those indicated at the time of placing the order and are included in XPF all taxes included, unless otherwise indicated and excluding processing and shipping costs, which are additional.


In case of an order to a country other than New Caledonia, you legally become the importer of the products concerned.


Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums do not fall within the purview of the Company.


They will therefore remain your responsibility and are your sole responsibility, both in terms of declaration and payment to the competent authorities and bodies of your country. We advise you to find out about these aspects from the local authorities.


All orders, regardless of their origin, are payable in XPF.


The company reserves the right to change prices at any time.


Payments can be made by bank check, PAYBOX, VAD and others, or by debit and credit card.


Debit and Credit card transactions are made via a secure server connected to the banking network. Bank details are SSL encrypted. Payment is made directly from bank to bank, without communication of your credit card number to the Company.


In the case of an order by phone the number of the debit/credit card, its expiry date and the key will be requested for the validation of the order without the Company retaining the data that are directly transmitted via the secure banking network.



In accordance with the provisions of the Monetary and Financial Code, the commitment to pay given by debit or credit card is irrevocable. By providing his banking information at the time of the sale, the Customer authorizes the Company to debit his card with the amount related to the price indicated.


The Customer confirms that he/she is the legal holder of the debit or credit card and that he / she is legally entitled to use it.


In case of error or inability to debit the card, the sale is immediately resolved automatically and the order canceled.


It is to be noted that any order is valid only after full payment, in accordance with the provisions of article 2.


Failure to pay all or part of the order will result in entitlement without formalities for the Company to cancel the order.


Article 4 – Retention of title clause:


The products sent to the customer remain the entire property of the Company until the buyer has fully paid the price stipulated in the order.


It follows that in case of non-payment, the seller may demand at any time the return of the said products.


Article 5 – Right of withdrawal:


In accordance with the provisions of Article L 121-21 of the Consumer Code, the customer has a withdrawal period of 14 days from receipt of products without having to justify a reason or to pay a penalty.


Product returns are to be made in their original condition and must be complete (packaging, accessories, manuals, etc …), so that they can be marketed again as new products. If possible, they must be accompanied by a copy of the proof of purchase.


In accordance with the legal provisions, you will find below the standard form of withdrawal to send to the following address: 65 route de l’anse vata – 98800 Noumea.INSERER ICI LE FORMULAIRE DE RETRACTATION EN ANGLAIS


The customer may also exercise his right of withdrawal by any other means provided that he clearly expresses his wish to retract and within the time indicated.


Proof of compliance with this deadline is the customer’s responsibility so it is recommended to use the standard form or send a registered letter with acknowledgment of receipt.


The return costs are the responsibility of the customer.


In case of exercise of the right of withdrawal within the time mentioned, only the price of the products purchased and the shipping costs will be refunded, the return costs remaining the responsibility of the customer.


However, this right of withdrawal can not apply in the cases specifically provided for by Article L 121-21-8 of the Consumer Code, which are exhaustively listed and recalled below:


The right of withdrawal can not be exercised for contracts:


1 ° Provision of services fully performed before the end of the withdrawal period and whose execution began after express prior consent of the consumer and expressly waived his right of withdrawal;


2 ° Supply of goods or services the price of which depends on fluctuations in the financial market beyond the control of the trader and likely to occur during the withdrawal period;


3 ° Supply of goods made to the specifications of the consumer or clearly personalized;


4 ° Supply of goods likely to deteriorate or expire rapidly;


5 ° Supply of goods which have been unsealed by the consumer after delivery and which can not be returned for reasons of hygiene or health protection;


6 ° Supply of goods which, after being delivered and by their nature, are mixed inseparably with other articles;


7 ° Maintenance or repair work to be performed urgently in the consumer’s home and expressly requested by him/her, within the limits of spare parts and work strictly necessary to respond to the emergency;


8 ° Provision of audio or video recordings or computer software when they have been unsealed by the consumer after delivery;


9 ° Supplying of a newspaper, periodical or magazine, except for subscription contracts to such publications;


10 ° Contract concluded at a public auction;


11 ° Accommodation services, other than residential accommodation, goods transportation services, car rental, catering or leisure activities that must be provided at a specified date or period;


12 ° Providing digital content that is not supplied on a physical medium whose performance has begun after the express prior consent of the consumer and expressly waives his right of withdrawal.




In accordance with Article 34 of Law No. 2014-344 of 17 March 2014, these provisions introduced by Article 9 of the said law apply to contracts concluded after 13 June 2014. “


Article 6 – Delivery:


The products are delivered to the delivery address indicated by the Customer during the validation of the order and within the time indicated on the validation page, which is always indicated while subject to available stocks.


In accordance with the provisions of Article L 138-2 of the Consumer Code, in case of delay exceeding a period of 30 days, you have the possibility to cancel the order.


If, however, the Customer receives the product after having requested the cancellation of his order or after the expiry of the 30-day period, he may, at his option, decide to keep it and therefore pay the price, or return it to the Company under the conditions defined in article 8.


In case of delivery by a carrier, the Company can not be held responsible for a delay in delivery due exclusively to the unavailability of the customer after several proposals for appointments by the carrier, or in case of failure of the latter.


The Company recalls that when the customer physically takes possession of the products, the risk of loss or damage to the products is entirely transferred to him.


 If the Customer notes a deterioration of the package, it must imperatively refuse delivery without opening the package and notify the Company and the carrier.

If the product or products delivered after opening the package are damaged, it must notify the Company first and then the carrier within three days of delivery.


Otherwise, the warranty for the said product is lost.


In case of return to the Company due to the absence of complaint by the Customer of the package delivered, it will be deducted a sum of XPF 1000 of the refund made following this return, corresponding to the cost of processing this incident.


If the Customer wishes a new shipment of the package he will also have to pay the shipping costs.


  • Terms and conditions of delivery :


The cost and terms of delivery are specified at the time of order confirmation.


If your order is placed before 8:00 am Monday to Friday it is prepared and shipped the same day, subject to payment validation.


Orders placed on Saturdays and Sundays are despatched the following Monday.


Article 7 – Warranty – liability:


In accordance with the law, the Company guarantees the conformity of products sold and hidden defects.


If the product is defective or does not match the order made, the customer requests an exchange or refund request by returning the product.


This request for reimbursement is made by contacting the customer service of the company:


  • By email :


  • By mail to the address of the registered office of the company: POP EVENTS – 65 route de l’anse vata – 98 800 Nouméa


  • By phone at +687 706550


The products offered comply with French and European legislation in force.


The responsibility of the company can not be engaged in case of non-compliance with the legislation of the country where the product is delivered.


It is your responsibility to check with the relevant local authorities the possibilities of setting up or using the products. In addition, the Company can not be held responsible for damages resulting from misuse of the purchased product.


Finally, the Company can not be held liable for any inconvenience or damage inherent to the use of the internet network such as break of service, external intrusion or presence of computer virus.


Article 8 – Claims


In this case, the customer may submit any complaint by contacting the Company using the following:


  • By email:
  • By mail to the address of the registered office of the company: POP EVENTS – 65 route de l’anse vata – 98 800 Nouméa
  • By telephone at +687 75 26 16


For returns and exchanges, kindly contact the customer service on the details above.


The Customer must indicate the product(s) he / she wishes to return, stating the reason.


In the case of the reception of a product different from the one initially ordered, the Customer must contact the customer service and after validation by the latter, the Company will bear the cost of return in the conditions defined by mutual agreement with the customer service or in accordance with the provisions of Article 6.


The customer must return the new product(s), unused and in their original packaging perfectly intact.


Exchanged or returned products are to be sent to the address of the Company.


Shipping costs, when they apply beyond the order amount for which the shipping costs are offered as specified at the time of the validation of the order, are fully refunded, with the exception of the application of the provisions of Article 6 above in the case of unclaimed parcels.


The return costs remain the responsibility of the Customer.


Article 9 – Intellectual property rights:


Trademarks, domain names, products, software, images, videos, texts or more generally any object of intellectual property rights are and remain the exclusive property of the Company.


No assignment of intellectual property rights is carried out through these T&Cs.


Any total or partial reproduction, modification or use of these elements for any reason whatsoever, is strictly prohibited.


Article 9 – Force majeure:


The performance of the Company’s obligations under these T&Cs will be suspended in the event of a fortuitous event or force majeure that would prevent its execution as defined in Article 1218 of the Civil Code.


The Company will notify the client of the occurrence of such an event as soon as it becomes aware of it.


Article 10 – Protection of personal data:


The Company complies with French and European legislation on the protection of personal data.


All information and data that it collects, in particular from the use by its Customers of its e-commerce service, are considered as confidential information.


To find out how the Company processes your personal data, to be informed about your rights to these data, and to find out more about cookies, we invite you to consult our privacy policy via the link available on our website.


You may change your personal information online, and more generally assert all the rights recalled in our privacy policy by contacting the data protection officer:


  • By email:


Article 11 – Applicable law:


All the clauses appearing in the present T&Cs as well as all the operations of purchase and sale which are referred to it are subjected to the French law.






As part of its commercial activity of selling party goods in stores or online, and its derived business activities, the Company – Pop Events MICE is required to process information about you.


For example, by subscribing to an account to place an order on our online sales site, by making a purchase on our online store, by contacting our Customer Service, by subscribing to our newsletter, by subscribing to our loyalty card, by participating in a contest, by browsing our website or our mobile and digital applications, by clicking on an advertising link that we present to you, you send us information some of which are likely to identify you (hereinafter the ” Personal data “).


This Privacy Policy informs you of how we collect and process your personal information. We invite you to read it carefully.


As part of the development of our websites and our mobile and digital applications, as well as as part of the implementation of new technologies to improve our service to you, changes to this Privacy Policy may prove necessary.


Thus, we recommend that you read this privacy policy regularly.


Nature of Personal Data collected and collection methods:


With the various contacts that we have with you, you can be brought to communicate us information which concerns you. They are collected especially when creating an account on our sites and applications, an order on our online shops, or to access any other offer or any other service.


Your personal information is collected in particular through forms (form of registration to the website, contact form, order validation form, subscription to the loyalty card including in the store, subscription to our newsletter).


These data include:


  • Names, first names, civility, date of birth;
  • Mailing address, e-mail address, telephone number;
  • Information necessary for the delivery of a product ordered;
  • Username and password encrypted used to identify you on our sites or our applications;
  • Encrypted information relating to your means of payment (including credit card number);
  • Choice in commercial prospecting;
  • Any other information you wish to bring to our attention.



The data we collect during our business relationship with you includes the following:


  • Information relating to the history of your commercial relationship with the Company (orders for products and services, billing and payment, etc.);
  • Participation in promotional offers, subscription to our newsletter, loyalty card;
  • Requests made to our customer service or reported incidents (for example concerning the delivery of our products or the performance of our services);
  • Information about the purchase of products and services you have made from our partners.


During each of your visits to our sites and applications, we collect information about your connection and your navigation. Different technologies can be implemented to collect this data. The main one is the cookie.

A cookie is a text file that is posted when you visit an online site, application, or advertisement and stores it in a specific area on your computer or mobile device’s hard drive. Cookies are managed by your Internet browser and only the sender of a cookie can decide to read or modify the information contained therein.


A cookie has a limited validity period. Its deposit and storage on your terminal are done in compliance with the applicable legislation and subject to the choices you have expressed and that you can change at any time.


A cookie does not identify you personally. It allows its transmitter to recognize your terminal and collect a certain amount of information relating to the navigation carried out from this terminal.


Cookies have several functions, such as allowing you to navigate efficiently on a site or an application, remembering your choices, goods and services that you want to buy, offer you relevant advertising content according to your interests expressed during your navigation.


The cookies deposited by the Company subject to your choices give us access to the following information:


  • Identifiers of the equipment you use (IP address of your computer, Android ID, Apple ID, etc.),
  • Type of operating system used by your device (Microsoft Windows, Apple OS, Linux, Unix, BeOS, etc.),
  • Type and version of the browser software used by your device (Microsoft Internet Explorer, Apple Safari, Mozilla Firefox, Google Chrome, etc.),
  • Dates and times of connection to our services,
  • Address of the Internet page of origin (“referrer”),
  • Navigation data on our services, content viewed.


Our sites and applications may also include scripts, pixels and third-party redirects. These technologies allow third-party service providers to collect certain information such as your browser type, and the web page that has redirected you to our websites. These third-party service providers treat the information they collect for auditing, research, and reporting purposes on our sites and apps and the advertisements they view. We do not share your credentials with these third parties as part of their use of these technologies.


Data is also provided by mobile devices.


Some mobile devices, depending on the features you have activated (for example: “Push” or “Geolocation”) when downloading one of our applications, send information such as: model of your phone, version of your phone system operation, type of connectivity, name and version of the application used.


These data, which are necessary for the smooth operation of the mobile applications that we publish, are processed automatically by our servers and those of some of our partners (in particular Google Analytics) in order to provide you with a service and advertisements adapted to the technical characteristics of your device and to measure the audience of our application.


Our products are intended for adults who are able to subscribe to contractual obligations.


The minor user must obtain the consent of his/her legal guardian before the communication of personal data concerning him/her.


Before offering a third party a product that we market, you must ensure that the person concerned agrees that his/her personal data, including his/her postal address, are communicated to us.


The Company does not collect any sensitive data about you. Sensitive data includes: racial or ethnic origin, political opinions, religious or philosophical beliefs, union membership, health data or sexual orientation. If such information was in any way communicated to the Company, it will be deleted.


Data Processing: what is it for?


The Company collects and processes your Personal Data to perform the operations necessary for the provision of its products or services, namely:


  • Consideration of your order and the execution of the resulting sales contract;
  • Management of subscriptions to our newsletters, loyalty card;
  • Billing and collection of payments under the contract binding us;
  • Delivery management and order tracking;
  • The follow-up of the customer relations via our Customer Service accessible by mail, telephone, e-mail for any question or complaint;
  • Conducting satisfaction surveys;
  • The sending of information on the modification or the evolution of our services;
  • Management of unpaid bills and litigation;
  • Managing the exercise of your rights over your personal data,
  • Verification of compliance with applicable legislation, our contracts and general conditions of use.


We also carry out, in our legitimate interest, proactive sales and marketing operations related to our products:


  • Update, enrichment and deduplication of your personal information in a dedicated database;
  • Sending information about our Company, its Products and its activity;
  • Send marketing, advertising and promotional offers relating to our products by mail, e-mail, mobile notifications, on social networks or any other support;
  • Customized loyalty or commercial prospecting actions;
  • Establishment of contests or other promotional activities;
  • Collection of customer reviews;
  • Development of trade statistics.


The collection and processing of your Data also enables the Company to ensure the operation and optimize navigation on its sites and applications.


This is the case through cookies to allow:


  • Adaptation of the presentation of our sites and applications to the display preferences of your terminal (language used, display resolution, operating system, etc.) during your visits, depending on the hardware and visualization software or reading that your terminal has;
  • The storage of information relating to a form that you have completed on our site (registration or access to your account) or to products, services or information that you have chosen on our site (service subscribed, content consulted, purchase made, etc.);
  • Automatic connection to the reserved or personal areas of our site, such as your account, thanks to identifiers or data that you have previously entrusted to us;
  • The provision of sharing tools on social networks;
  • Managing our platforms and performing internal technical operations in the context of problem solving, data analysis, tests, research, analysis, studies and surveys;
  • Implementation of security measures;
  • Quality measures to ensure that the display of our content is appropriate for your device.
  • Attendance and audience measures (statistics and volumes of visits and use of the various elements of our site (headings and contents visited, routes) to improve the interest and the ergonomics of our services (counting the total number of advertisements displayed by us on our advertising space, ranking and statistics, analysis of audiences based on the results of advertising campaigns, determination of interests and behaviors, improvement of customer / user knowledge for purposes of customization).
  • Customization of the advertisements present on our sites and applications in order to improve the interest and the ergonomics of our services, to adapt the advertisements displayed on your terminal during your navigation on our sites and applications with the technical characteristics of this one, with your previous browsing choices, your interests and uses, the data you previously provided, if any, to the geographic location data of your terminal, recognize you to display personalized ads on social networks, measure the effectiveness of our advertising campaigns and service proposals.


The Company develops personalized services essential to the satisfaction of its customers.


Regardless of the location, time and terminal used, we provide you thanks to the Data with a customised shopping experience and an offer tailored to your personal interests.


Thus, the processing of your data for the purpose of customizing our services is an integral part of the services offered by Pop Events.


In connection with our services, we present you information and offers of Pop Events according to your interests.


You can receive these personal suggestions of products even if you are not subscribed to our newsletter.


To whom are my data transmitted?


Pop Events only transmits your Data in strict compliance with the provisions of French and European law relating to the protection of Personal Data.


This transmission may be internal to the Company in which your Data may be accessed by certain employees of the Customer Services, newsletter subscription, marketing, accounting, IT, management control, commercial.


The Company’s internal services are fully secure and operate with limited and individual access permissions.


Our employees are subject to a strict obligation of confidentiality.


We also work with some service providers and / or subcontractors, for example in the after-sales service (eg telephone support of service providers), with technical service providers (eg management of our platform, payment services in online, banks, computer maintenance) or with logistics companies (eg postal operators such as La Poste, GLS, Chronopost), IT, marketing (personalization of site and application content, mobile, analytical or statistical solutions, business partners or advertising service providers).


These service providers are required to process your Data on our behalf in accordance with the applicable legal provisions, which the Company has taken care to ensure beforehand.


The Company acts solely as a data user and processes the personal data of its customers for its own account.


No transfer, marketing or exchange of this data thereof, be it for financial or even gratuitous purposes, is allowed.


The protection of your Data


The Company implements the technical and organizational measures necessary to comply with the provisions established by this privacy policy.


Your rights


In accordance with the Data Protection Act of 6 January 1978, you have the right to query, access, modify, oppose and rectify personal data about you.


By entering your email address on one of the sites of our network, you will receive emails containing information and promotional offers concerning products published by the Company and its partners. You can unsubscribe at any time.


In order to do so, all you have to do is click on the link at the end of our emails or contact us by email at


  • Right to information:


You may at any time request that you be made aware of all information relating to the data you have provided to us and the treatment to which they are subject.


  • Right of opposition and limitation:


Anyone has the possibility to oppose to appear in a file and more generally to the treatment of his/her personal data by any means, whatever they are.


  • Permission to access :


Anyone who proves his / her identity has the right to ask the person in charge of the data processing to know if he / she has information about it and if so, to obtain it. Anyone can read all the data concerning them. By exercising his right of access, the person can inquire about the purposes of the processing, the type of data recorded, the origin and recipients of the data, …. Anyone has the right to obtain explanations on the computer process used.


  • Right of rectification:


Any person may rectify, complete, update, lock or erase information concerning them in case of error, inaccuracy or change of situation or in the presence of data including the collection, use, communication or conservation is prohibited.


  • Portability:


Anyone has the right to receive personal data about them in a structured format, and has the right to transmit this data to another controller without the data controller being able to obstruct it.


  • Right to retract :


Any person who consents to the processing of his personal data may at any time withdraw such consent without prejudice to the lawfulness of the treatment based on the consent made prior to its withdrawal or the treatment based on the performance of a contract or a benefit.

Such consent is only required if the collection and processing of the data is not based on a legitimate interest of the Data Controller or is not necessary for the performance of a contract and / or obligations legal.

We inform you that the Data transmitted and processed are kept for the time necessary to perform the services and contracts signed with our Company.


With regard to the Data required to comply with the accounting and tax obligations and the Company’s general liability towards its Customers for the products sold and the services offered, the retention period is 10 years after the end contract or last contact from the Customer.


The retention period of the Data generated by the cookies is 13 months maximum.